Mumbai-firstCivic routing toolLearn + Quiz + Advisor

Who should I approach for this problem?

In Indian cities, it is often unclear whether a problem belongs to the municipal corporation, the police, a state department, the Collector, or a central agency. A pothole, a passport delay, a power cut, and a flood compensation issue may all feel equally urgent, but they do not belong to the same system.

This app helps people start in the right place. It lets you search for a concrete issue, see the best first authority to approach, understand the likely escalation path, and build a clearer mental model of how city governance actually works.

Advisor

Search for an issue such as garbage, power cuts, harassment, ration delays, or passport problems and get a practical first stop plus an escalation path.

Quiz

Test whether you can tell who handles which issue. Each attempt uses a short random set of questions and explains the logic after every answer.

Learn

Explore the roles of corporators, MLAs, MPs, municipal officials, police, Collectors, and agencies through simple explainer content and escalation ladders.

What the app currently covers

Local and city issues

  • Garbage, sanitation, roads, drains, streetlights, parks
  • Water supply, municipal schools, municipal dispensaries
  • Illegal construction and some local public-health concerns

State, district, and central issues

  • Police and law-and-order complaints
  • Electricity, transport, ration, welfare, and hospitals
  • Aadhaar, PAN, passport, railways, Collector, and MP-linked routes